Scenario: Write books using a laptop computer
Functions:
- Create new document
- Store writing
- Find old writing
- Change writing
- Send writing to other people
- Print writing
- Recover changes
- Combine writing & images from different sources and times.
Books
11. Exercise 2 Example
Scenario: Write books using a laptop computer
Desires:
- Work in many locations
- Writing is nicely formatted
- Easily make changes
- Have access to large amount of material
- Text to speech help proof read my writing
11. Exercise 6
Using the 3 lists you created to map Components to Functions and Functions to Outcomes or desires. List any Components or Functions that detract from satisfying your desires.
Click to see an example
Practice these exercises with every product and service you encounter
11. Exercise 6 Example
Scenario: Write books using a laptop computer
Unsatisfying Components:
- Air vents on bottom get blocked when using on my lap or soft surface
- Can't switch batteries without shutting down or plugging in
- Chrome decoration breaks off
- Keyboard collects dirt / dust
11. Exercise 5 Example
Scenario: Write books using a laptop computer
Components:
- Logos, chrome decoration
- gaps between buttons